Ahker Consultancy

Description

Mail for interview : info@ahkerjobs.com    |    Mention : Resume ID : 96066265

 AGE : 34 yrs.
 Edu. : Bsc. (CS)
 Exp. : 12 yrs.
Native: Coimbatore -Tamilnadu.

APPLIED For :-
 Back end operation process
 CRM/MIS process
 Non-voice process
 Reconciliation process
________________________________________
Exp. Salary: 30-40K (Negotiable)
JOB Location: Coimbatore –INDIA.

Worked as a CRM-MIS Executive for CKC Group. Bengaluru, Sep 2018 – Jan 2021.
Worked as a Sr. Associate for Pixel Mavericks, Bengaluru, Dec-2011 – Mar-2018.
Worked as a Sr. Quality Controller for MPS, Bengaluru, From Feb-2010 – Nov-2011.
Worked as a DEO for ING Vysya Bank Ltd, Bengaluru, July-2006 – Jun-2008.

Highly Skilled: [ * * * * * ]
Ms office (excel word power poy outlook) [ * * * * * ]
Banking reconciliation [ * * * * * ]
Mis process [ * * * * * ]

 

Objective:

Capitalizing on my previous experience & ability to be receptive towards newer ventures, would like to be an integral part of the management system of a high esteemed corporate, by remaining focused, dedicated & improving on the existing process to achieve the organizational goals.

 

Working Experience:

Worked as a CRM-MIS Executive for CKC Group. Bengaluru, Sep 2018 – Jan 2021.

Worked as a Sr. Associate for Pixel Mavericks, Bengaluru, Dec-2011 – Mar-2018.

Worked as a Sr. Quality Controller for MPS, Bengaluru, From Feb-2010 – Nov-2011.

Worked as a DEO for ING Vysya Bank Ltd, Bengaluru, July-2006 – Jun-2008.

Summary:

 

• Good understanding of business process flows and requirements management along with excellent analytical, inter-personal and writing skills.

• Good Knowledge in Bank Reconciliation process.
• Experience in FINACLE Core Banking software.
• Good experience in Data Integrity, Exception and MIS.
• Involved in report generation (Daily, Monthly and Adhoc).
• Proficient in the use of Advance Excel including pivot tables, Vlookup, Hlookup & Formulas, etc.
• Eexcellent problem solving, analytical skills & ability to grasp new concepts
• Good knowledge in VB macros.
• Good Experience in excel report generation using pivot, bar, line charts.
• Created the daily basis reports for Debit card reconciliation

 

CKC   (Sep-2018-Jan-2021) https://www.ckcjewellers.com/

Designation: MIS Executive (Back-End Operation)

 

• Maintaining the entire customer database.
• Preparing the report for e-mail & WhatsApp campaign.
• Preparing RFM analysis report for BOD meetings.
• Involved in report generation (Daily, Monthly and Adhoc).
• Preparing daily sales report.
• Customer walk-in Reports.
• Events & Reach-out reports.
• Enrolling the customer to LOS.
• Marketing team revenue generating report.
• DV/GV Report generation.
• Preparing power-point Presentation for weekly & monthly meeting.

 

Pixel Mavericks  (Dec-2011-Mar-2018) www.pixelmavericks.com

Designation: Sr. Associate

Worked in BANK reconciliation process for one of our valuable client (Kotak Bank) location.

Visa settlement voucher Preparation & Tally. Credit/Debit the settlement to customers & Merchants.

Acquiring Bank Entries

• Preparing international & domestic settlement entries
• Preparing international & domestic Income booking
• Preparing service tax calculation.
• Reversal & Credit adjustment.
• Re-presentment/Chargeback Entries
• Fee collection entries

 

Issuing Bank Entries

 

• Based on DCRS output preparing issuing entries.
• Credit & Debit to customer
• ATM Re-presentment/Chargeback
• POS Re-presentment/Chargeback
• Posting entries in to Finacle.
• VISA TDS calculation & passing the entries in monthly basis.
• Visa card Fuel surcharge reversal entries posting.

 

• Have been handling a team of 12 QCs responsible for their knowledge utilization, productivity, quality & growth.
• Managing as Sr. Associate for the floor to handle the quality team & clarifying their quires and doubts.
• Preparing the weekly & monthly individual production Report.
• Performance Report weekly power point presentation for management meeting.
• Manage the team for achieving the periodic production targets.
• Ensure adherence to quality standards.
• Manage all related documents and practice standards (SOP) with key Emphasis on improving quality & productivity.
• Provide appropriate guidance and motivate the team to come up the learning curve through Career path and make them an asset to the program and the company.
• Conduct trainings and team huddles for the team on updates from the clients and measure the success of the team.
• Starting proof reading for iPad, iPhone & Android device and Matching with client pdf.
• Checking issue as per the magazine style and finding the errors.
• Sending errors to design department for the corrections.
• Crossing checking the corrections and finalizing the issue.
• After receiving the client corrections, cross checking the corrections for the final approval.
• Downloading the magazines from the iTunes.
• Checking the Magazines in live.

MPS   (Feb-2010-Nov-2011) www.adi-mps.com

Designation: Sr. Quality Controller

 

• Analyzing the ads.
• Verifying UDAC.
• Validating the text contents.
• Validating the client’s technical instructions, fonts, type & size.
• Verifying image size, image resolutions & image types.
• Validating the colors.
• Maintaining the Daily report in Excel.
• Submitting weekly report in power Point Presentation.

ING Vysya Bank Ltd (Now kotak)  (Jul-2006 – Jun- 2008)

 

(Through Mafoi Consultancy on deputation to ING Vysya Bank, RDIO)

Process: Banking – TDS

Designation: DEO.

 

• Processing of Form 15G/H, Preparation and maintaining of MIS related to Exemption form.
• Form 60 & 61 verification and updating.
• Submission of Exemption Forms to ITO Periodically.
• Processing and validation of files pertaining to vendor payments.
• Account opening in banking software.
• Verification and Opening of Various accounts, maintenance of related MIS
• Updating of TDS record adjustments and remittance Challan details.
• Extraction, Data cleaning and validation of files pertaining to Form 26Q & 27Q.
• Processing and validation of Form 26Q files pertaining to vendor payments.
• Extraction of data for 10 lakhs and above (Annual information in Form no 61A) uploading the data to Web applications and it’s monitoring from Non Profile branches.
• Banking cash transaction
• Attending Income Tax Queries
• Preparation and submission of quarterly return to statutory authority within the stipulated time (Form 26Q & 27Q)

 

Education:

• Bsc-CS with 63% from Annamalai University, Tamil Nadu, 2008.
• S.C., with 61% from Chamraj Hr. Sec School, Tamil Nadu, 2002.
• S.L.C., with 71% from Chamraj Hr. Sec School, Tamil Nadu, 2000.

Skill Sets

Operating System	Windows &  Mac OS
Software	MS office  (Word, Excel, Power Point, Access & Outlook)
	Adobe Acrobat & Adobe Photoshop, Illustrator & InDesign (CC)

 

Personal Details:

Date of Birth                          :     19.01.1985

Marital Status                         :     Married

Languages Known                 :     English, Tamil, Malayalam, Kannada & Telugu

Personality                             :     Hard Working & Fast Learner