Description
K K GANESH BABU, PMP, CSM
Address: CRA73C, Attinkuzhy Road, Kazhakuttam, Trivandrum, Kerala – 695 582.
Telephone: +91-9539083693 | E-mail: hrm@ahkerjobs.com
Program/ Project Management | IT Industry (Banking and Telecom Domain)| Growth Oriented Organisation
EXECUTIVE SUMMARY
r A professional possessing over 23+ years of experience in program/project management, design, development, support and implementation and managing teams in various locations.
r A certified Project Management Professional (PMP – 2010) & Scrum Master (CSM – 2020) and Masters in Computer Application, presently associated with Malabar Gold & Diamonds, Kozhikode as a Program Manager.
r Exposure in working, with stakeholders and teams at client site/onshore in an offshore/onshore development model in multiple regions.
r Working in Banking and Retail supply chain domain – has knowledge on Retail & Corporate banking, Payment systems, Billing, Retail, GST/VAT Loyalty and Security domain.
r Adept in planning the releases by reviewing product roadmaps and interacting with globally distributed teams.
r Practicing Agile Project Management methodology.
r Practicing Lean Six Sigma-Green Belt methodology.
COMPETENCIES
Portfolio/Program Management
Scrum Master
Stakeholder Management
Team Building
People Management
Communication & Interpersonal Skills
Analytical & Problem Solving
Presentation Skills
Set-up & Process Improvement
Best Practice Implementation
Training & Knowledge Management
Production Support
TECHNICAL SKILLS
Languages
:
Java, J2EE, C++, C#
Technologies
:
J2EE, Spring, Struts, Hibernate, Velocity, Python, COM, Cryptography
RDBMS
:
Oracle, MS-SQL, DB2, Maria DB
Cloud Technologies
:
AWS and Azure technologies
Project Mgmt Tools
:
MS Project Plan, JIRA, QC, Niku, Whizible
Server Upgrade
:
Application support for Server upgrade & migration projects
Operations Expertise
:
Post-production and Production Support
§ Certified Project Management Professional, 2010.
§ Scrum Fundamentals Certified (SFC), 2016.
§ Certified Scrum Master (CSM), 2020.
CAREER PATH
Malabar Gold & Diamonds, Kozhikode Jun 2024 – Till Date
Assistant General Manager (Program Manager)
SunTec Business Solutions, Trivandrum Oct 2017 – May 2024
Group Manager – Delivery Manager (Feb 2022 – May 2024)
Senior Project Manager (Oct 2017 – Jan 2022)
Zafin Centre of Excellence Private Limited, Trivandrum Jun 2013 – Sep 2017
Technical Project Manager
HSBC Software Development (India) Private Limited, Pune Oct 2002 – Jun 2013
Associate Project Manager (Jun 2009 – Jun 2013)
Team Leader (Oct 2006 – Jun 2009)
Senior Software Engineer (Apr 2005 – Oct 2006)
Software Engineer (Oct 2002 – Apr 2005)
SRA Systems Limited, Chennai Jul 2001 – Oct 2002
Executive – Systems (Software Engineer)
KEY PERFORMANCE AREAS
Project Management
q Performing project management activities while translating organisational objectives.
q Managing day-to-day aspects of the project such as delivering documentation proposals, presentations, schedule timelines and milestones, identify risks, and contingency/mitigation plans.
q Contributing to brain-storming sessions on new strategies.
q Supervising execution of projects and maintaining plans including measurable stages and exceptions.
q Reviewing tasks and project status to ensure accurate, timely and cost-effective completion.
Technical Management
q Managing set of technical team members.
q Providing architectural solutions for complex projects.
q Participating in design discussions, providing solutions and reviewing the design proposals.
q Active involvement with the team during development, testing and deployment phase.
Operations & Process Management
r Working across the team to share lessons learned and best practices.
r Leading an effort to improve the quality for various projects using tools and methodologies.
r Facilitating meetings with different leads on a periodic basis to exchange status reports and documentation strategies that are implemented within the team.
Stakeholder Management
q Delivering progress reports to various stakeholders such as program managers and directors informing them about the project status, deliverables and milestones.
People Management & Training
q Managing multiple projects with the team scattered in multiple locations.
q Recruiting, guiding new hires/peers on process/tools & taking part in organizational initiatives in team skills enhancement activities.
q Planning, selecting and training of team members for excellence in performance.
q Providing need-based training for developing multi skilled work force for cross utilization within sub processes for optimum efficiency.
Performance Management
q Monitoring the activities of the team members and reporting regularly on team performance.
q Guiding & advising team on performance, ensuring team members are adequately skilled to meet objectives.
PROJECTS
Malabar Gold & Diamonds
Programme
:
Portfolio and Program Management (Jun 2024 to till date)
Role
:
Program Manager
Client
:
Malabar Group [Malabar Gold & Diamonds (India and UAE), Mine, EHam Digital, Malabar Watches, Malabar Charitable Trust]
Period
:
8+ months
Responsibilities
:
§ Programme Management – Owning and managing the digital transformation initiatives of Malabar’s multiple key business areas.
§ Stakeholder Management – Managing multiple internal departments and the customer expectations.
§ People Management – Managing a team of project managers, who will be responsible for the project delivery.
§ Introduce key IT processes and ensuring that the team adopts to the same.
SunTec Business Solutions
Programme
:
Delivery Projects (Oct 2017 to May 2024)
Role
:
Program / Project Manager
Client
:
Banks in India, US, Canada, African region, UAE and Saudi Arabia
Period
:
80 months
Description
:
SunTec has various banking and telecommunications products related to Pricing & billing, GST, VAT and Loyalty solutions. These products have been implemented in multiple institutions with customization.
Technologies
:
SunTec Cloud enabled products are developed in J2EE technologies and the back-end can be Oracle, MS-SQL, Postgres or Maria DB.
Responsibilities
:
§ Programme & Project Management – Managing the end-to-end delivery of various banks -delivering on time, budget and quality. Anticipating risks and taking preventive actions.
§ Stakeholder Management – Managing the customer expectations.
§ People Management – Managing teams scattered in Trivandrum, Canada and Saudi Arabia.
§ Design and development of new Tools & techniques.
§ Lead multiple performance improvement projects and activities.
§ Lead quality initiatives and implementing the same in the programme.
Zafin Centre of Excellence Private Limited
Programme
:
Middle East & Africa Regional projects (June 2013 to Sep 2017)
Role
:
Program/Project Manager
Client
:
Banks in various geographical locations
Period
:
51 months
Description
:
Zafin has developed various banking products (especially on pricing & billing and Loyalty solutions). These products have been implemented in multiple banks with customization. This team manages the new implementations as well as the Change Requests/additional requirements for the existing implementations.
Technologies
:
Zafin products are developed in J2EE technologies and the back-end can be Oracle/Postgres/DB2.
Responsibilities
:
§ Project Management – Managing the projects of various banks and delivering them on time, budget and quality. Anticipating risks and taking preventive actions.
§ Stakeholder Management – Managing the customer expectations.
§ People Management – Managing teams scattered in Trivandrum, Chennai and Dubai.
§ Providing architectural solutions for new projects/change requests.
§ Design and development of new Tools & techniques.
§ Lead multiple performance improvement projects and activities.
§ Lead for NBAD Bank’s server upgrade project initiative.
HSBC Software Development (India) Private Limited
Project
:
HSBCnet (Sep 2006 to Jun 2013)
Role
:
Associate Project Manager
Client
:
HSBC
Period
:
72 months
Description
:
HSBCnet provides online access to a suite of global markets, research, payments, cash management, securities, trade and commercial banking services presented in a format that can be personalized to meet the individual needs of our customers. It offers greater control of your accounts with real-time information and company access.
Technologies
:
HSBCnet makes use of SSL 128-bit encryption technology to deliver a highly available and secure service enforcing the use of user names and passwords for information access. The front-end is developed in J2EE technologies and the back-end is developed in Mainframe technologies.
Responsibilities
:
§ Project Management – Managing team of 35 people scattered in Pune, Hyderabad and China.
§ Providing architectural solutions for new projects.
§ Design and development of new Tools & techniques in HSBCnet system.
§ Travelled to USA as an Onsite Coordinator and to Canada for Project Management purpose.
§ Key member and lead of HSBCnet group-wide “Code Quality” initiative.
§ Lead for HSBCnet project’s Usability, Accessibility and mutli-browser initiative.
§ Practiced and lead “Lean Six Sigma initiative” for HSBCnet projects.
Project
:
Hexagon-R (Dec 2003 – Aug 2006)
Role
:
Team Leader
Client
:
HSBC
Period
:
33 months
Description
:
Hexagon-R is a Global Electronic Banking system for the HSBC Corporate Bank, which uses the HSBC Groups Global Data Network. It facilitates corporate clients to make Payments, ensure effective Cash Management, keep record of Account Balances, manage Liquidity in terms of Cash Concentration and Pooling, Manage and Control Accounts. Hexagon-R is a Smartcard-based, state-of-the-art digital certificate technology 128-bit encryption to protect data moving between the customer and the bank.
Technologies
:
There are three Tiers in this System. The Tier2 lies between Tier1 (GUI in MS Visual Basic) and Tier3 (Mainframe). The Tier2 (SECURITY layer) authorizes the messages passed to Tier3. The Tier2 Servers were Windows NT Servers and the components are in Visual Basic and Visual C++. Since, Windows NT support was terminated, the migration from Windows NT to Windows 2003 was planned. The old components were rewritten in C#. Also new components compatible to new hardware were developed.
Responsibilities
:
§ Designing for the Windows 2003 Migration project.
§ Travelled to Canada for Design and Knowledge Transfer phase.
§ In charge of development and Live implementation for the Windows 2003 Migration.
§ Travelled to UK for User Acceptance Testing support, Production build, Production implementation and initial Production support purpose. Worked as an onsite coordinator.
§ Managing the team.
Project
:
VISTA (Oct 2002 – Nov 2003)
Role
:
Senior Developer
Client
:
HSBC
Period
:
14 months
Description
:
The VISTA system is designed to deliver MI reporting for any Group site and is based on core data standards with the flexibility for sites to supplement these with local data requirements within the core framework. The VISTA functionality covers:
§ The processing required for taking basic GL and customer/product data and producing the necessary level of MI.
§ Sites which already developed elements of this processing (e.g. Transfer pricing, OU mapping, segmentation, risk weighted assets) may choose not to use the corresponding VISTA module accordingly, but rather will feed the pre-processed data into VISTA.
Technologies
:
The Core Interface and Client Interface are 2 major divisions of VISTA. Data from backend (AS400 System) is moved to Core Interface DB2 database. The inputs for customizing the data are done using VB front-end screens. Mainframe Batch processes do the customization job and put the data in the Client Interface tables in DB2 database. Business Objects Tool is used for reporting purpose.
Responsibilities
:
§ Design and development of Front end modules
§ System Setup, Unit Testing and System Testing
§ Travelled to UK for the System Setup and System Testing
SRA Systems Limited
Project
:
Flowmate – Workflow Automation (Aug 2001 – Oct 2002)
Role
:
Developer
Client
:
iFlex Solutions
Period
:
13 months
Description
:
Flowmate is a product that comprises of a suite of applications and a workflow engine. This is a total solution for workflow automation. Workflow’s can be created in Visio through the Workflow Definition tool of Flowmate. Flowmate has the unique feature of readily providing an ASP application for the end users to get started immediately without the need for any customization.
Technologies
:
The workflow engine was developed using Visual Basic and Visual C++ and implemented as COM components. The engine is deployed in COM+. The auto generated end user application is developed in ASP. Visual Parse++ is used for validating and defining rules for the Workflows. Microsoft Visio is invoked from within the workflow definition tool to allow the user to draw the workflow. MSMQ is used for tracking the various events in the workflows.
Responsibilities
:
§ Developing Organization Definition Tool.
§ Designing and developing the Monitoring Tool for the Workflow.
Project
:
Tiger Maintenance (Jul 2001 – Aug 2001)
Role
:
Developer
Client
:
Omron Alpha Tech, Japan
Period
:
2 Months
Description
:
The objective of the Tiger Application is to enable a user to protect his car and to remotely safeguard it. The Tiger Box, which will be installed in the car, will periodically send data to the Application. This also enables to track the car when the car may be invaded. The user of the Tiger Application can request for the Car Status through the I-Mode Telephone.
Technologies
:
JDK 1.3: Java Development Kit.
Database: Oracle8i.
OS: Windows 2000.
Responsibilities
:
Developing the Client Application using JSP, Servlets and RMI.
EDUCATION
2001 MCA, KLN College of Engineering, Madurai Kamaraj University – 80%
1st Rank at College Level and Best Outgoing Student
1998 B Sc – Mathematics, St Xavier’s College, Manonmaniyam Sundaranar University – 83.5%
2nd Rank at College Level
1995 HSC, St. Xavier’s Higher Secondary School, State Board – 87%
1993 SSLC, St. Xavier’s Higher Secondary School, State Board – 89%
PERSONAL DETAILS
r Date of Birth: 6th July 1978.
r Languages known: English, Tamil and Hindi.
r Passport: S9401637.
r Hobbies: Listening to music.