Hiring urgently now: Technical Support Engineer
Role-Technical Support Engineer
Skills-Application Support, Production Support, SQL Query, Web Services
Roles and Responsibilities:
➢Basic understanding of hardware and networking issues.
➢Provide Remote Technical Support to customers for the enterprise products
➢Manage customer trouble tickets.
➢Provide troubleshooting support and problem resolution to customers
➢Windows PC troubleshooting competence.
➢Groovy code (Requires some basic JAVA knowledge)
➢Experience in HL7 (Health Level-7 standards)
➢Good Knowledge & experience in SQL queries and StoredProcedures
➢Basic knowledge on Windows servers
➢Basics on JBOSS, ESB and AS2
➢Good knowledge in XML and EDI
➢Quick understanding of customers’ tactics and quick problem-solving skills
➢Should be willing to work on Sunday to Thursday shift.
Skill Sets Required:
➢Prior technical documentations experience
➢Knowledge and practice of SQL
➢Prior software testing and related documentations experience
➢Technical/Business skills and ability to work within a team Client centric
➢Work experience in Web Services(SOAP/REST/Swagger/JSON/Curl/Postman).
➢Contribute to the creation and review of knowledge articles
➢Experience in writing scripts using Python/PowerShell also be added
➢Experience in VB / Perl Scripting and ASM technology can also be added
➢Investigative support, and help with IQs
Dial : +91 9677897205
Send resume: firstname.lastname@example.org
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