Technical Support Engineer

Overview

Hiring urgently now: Technical Support Engineer

Role-Technical Support Engineer
Experience-3-6 Years
Skills-Application Support, Production Support, SQL Query, Web Services
(SOAP/REST/Swagger/JSON/Curl/Postman)
Notice-0-60 Days
Location-Chennai
Job Description:

Roles and Responsibilities:

➢Good Communicationskills.
➢Basic understanding of hardware and networking issues.
➢Provide Remote Technical Support to customers for the enterprise products
➢Manage customer trouble tickets.
➢Provide troubleshooting support and problem resolution to customers
➢Windows PC troubleshooting competence.
➢Groovy code (Requires some basic JAVA knowledge)
➢Experience in HL7 (Health Level-7 standards)
➢Good Knowledge & experience in SQL queries and StoredProcedures
➢Basic knowledge on Windows servers
➢Basics on JBOSS, ESB and AS2
➢Good knowledge in XML and EDI
➢Quick understanding of customers’ tactics and quick problem-solving skills
➢Should be willing to work on Sunday to Thursday shift.
Skill Sets Required:
➢Prior technical documentations experience
➢Knowledge and practice of SQL
➢Prior software testing and related documentations experience
➢Technical/Business skills and ability to work within a team Client centric
mindset
➢Work experience in Web Services(SOAP/REST/Swagger/JSON/Curl/Postman).
➢Contribute to the creation and review of knowledge articles
➢Experience in writing scripts using Python/PowerShell also be added
weightage
➢Experience in VB / Perl Scripting and ASM technology can also be added
weightage.
➢Investigative support, and help with IQs

Regards,
Jyothi Kumar

Dial : +91 9677897205
Send resume: hrm@ahkerjobs.com​