Domestic Voice Process -Process Associates

Overview

Urgently hiring now: 

Job Responsibilities:
Customer Support:
Gather the Feedback from Customer & Maintain Long Lasting Relationship.
Handle inbound & Outbound calls from customers in a professional and courteous manner.
Listen attentively to customer inquiries, concerns, and feedback.
Provide accurate information and solutions to customer queries.

Documentation:
Maintain detailed and accurate records of customer interactions in the CRM system.
Update customer profiles with relevant information.
Quality Assurance:
Adhere to quality standards and ensure consistency in service delivery.
Participate in ongoing training to stay updated on product knowledge and customer service techniques.

Qualifications:
Education:
Any Degree with computer Knowledge.
Communication Skills:
Excellent verbal and written communication skills in Tamil, Malayalam , Hindi & Telugu.
Ability to articulate information clearly and concisely.
Previous experience in a customer service role is preferred but not mandatory.
Ability to handle a high volume of calls with a focus on quality service.
Ability to think on your feet and provide effective solutions.

Requirements:
Immediate availability for joining.
Team Player:
Ability to work collaboratively in a team-oriented environment.
Positive attitude and a willingness to learn.

Call: +91 9677897205
Send resume: ahkerhr@gmail.com

Tagged as: BPO